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Oct 18, 2012, 8:09:28 PM (12 years ago)
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trac
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11 | 11 | Graphically, that looks like this: |
12 | 12 | |
13 | | [[Image(htdocs:../common/guide/original-workflow.png)]] |
| 13 | {{{#!Workflow width=500 height=240 |
| 14 | leave = * -> * |
| 15 | leave.operations = leave_status |
| 16 | leave.default = 1 |
| 17 | accept = new -> assigned |
| 18 | accept.permissions = TICKET_MODIFY |
| 19 | accept.operations = set_owner_to_self |
| 20 | resolve = new,assigned,reopened -> closed |
| 21 | resolve.permissions = TICKET_MODIFY |
| 22 | resolve.operations = set_resolution |
| 23 | reassign = new,assigned,reopened -> new |
| 24 | reassign.permissions = TICKET_MODIFY |
| 25 | reassign.operations = set_owner |
| 26 | reopen = closed -> reopened |
| 27 | reopen.permissions = TICKET_CREATE |
| 28 | reopen.operations = del_resolution |
| 29 | }}} |
14 | 30 | |
15 | 31 | There are some significant "warts" in this; such as accepting a ticket sets it to 'assigned' state, and assigning a ticket sets it to 'new' state. Perfectly obvious, right? |
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21 | 37 | Graphically, it looks like this: |
22 | 38 | |
23 | | [[Image(htdocs:../common/guide/basic-workflow.png)]] |
| 39 | {{{#!Workflow width=700 height=300 |
| 40 | leave = * -> * |
| 41 | leave.operations = leave_status |
| 42 | leave.default = 1 |
| 43 | accept = new,assigned,accepted,reopened -> accepted |
| 44 | accept.permissions = TICKET_MODIFY |
| 45 | accept.operations = set_owner_to_self |
| 46 | resolve = new,assigned,accepted,reopened -> closed |
| 47 | resolve.permissions = TICKET_MODIFY |
| 48 | resolve.operations = set_resolution |
| 49 | reassign = new,assigned,accepted,reopened -> assigned |
| 50 | reassign.permissions = TICKET_MODIFY |
| 51 | reassign.operations = set_owner |
| 52 | reopen = closed -> reopened |
| 53 | reopen.permissions = TICKET_CREATE |
| 54 | reopen.operations = del_resolution |
| 55 | }}} |
24 | 56 | |
25 | 57 | == Additional Ticket Workflows == |
26 | 58 | |
27 | | There are several example workflows provided in the Trac source tree; look in [trac:source:trunk/contrib/workflow contrib/workflow] for `.ini` config sections. One of those may be a good match for what you want. They can be pasted into the `[ticket-workflow]` section of your `trac.ini` file. |
| 59 | There are several example workflows provided in the Trac source tree; look in [trac:source:trunk/contrib/workflow contrib/workflow] for `.ini` config sections. One of those may be a good match for what you want. They can be pasted into the `[ticket-workflow]` section of your `trac.ini` file. However if you have existing tickets then there may be issues if those tickets have states that are not in the new workflow. |
28 | 60 | |
29 | 61 | Here are some [http://trac.edgewall.org/wiki/WorkFlow/Examples diagrams] of the above examples. |
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52 | 84 | - del_resolution -- Clears the resolution field |
53 | 85 | - set_resolution -- Sets the resolution to the selected value. |
54 | | - ''actionname''`.set_resolution` may optionally be set to a comma delimited list or a single value. |
55 | | {{{ |
56 | | Example: |
57 | | |
| 86 | - ''actionname''`.set_resolution` may optionally be set to a comma delimited list or a single value. Example: |
| 87 | {{{ |
58 | 88 | resolve_new = new -> closed |
59 | 89 | resolve_new.name = resolve |
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61 | 91 | resolve_new.permissions = TICKET_MODIFY |
62 | 92 | resolve_new.set_resolution = invalid,wontfix |
63 | | }}} |
| 93 | }}} |
64 | 94 | - leave_status -- Displays "leave as <current status>" and makes no change to the ticket. |
65 | 95 | '''Note:''' Specifying conflicting operations (such as `set_owner` and `del_owner`) has unspecified results. |
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94 | 124 | And then open up the resulting `trac.pdf` file created by the script (it will be in the same directory as the `trac.ini` file). |
95 | 125 | |
| 126 | An online copy of the workflow parser is available at http://foss.wush.net/cgi-bin/visual-workflow.pl |
| 127 | |
96 | 128 | After you have changed a workflow, you need to restart apache for the changes to take effect. This is important, because the changes will still show up when you run your script, but all the old workflow steps will still be there until the server is restarted. |
97 | 129 | |
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114 | 146 | }}} |
115 | 147 | |
| 148 | === How to combine the `tracopt.ticket.commit_updater` with the testing workflow === |
| 149 | |
| 150 | The [[trac:source:trunk/tracopt/ticket/commit_updater.py|tracopt.ticket.commit_updater]] is the optional component that [[TracRepositoryAdmin#trac-post-commit-hook|replaces the old trac-post-commit-hook]], in Trac 0.12. |
| 151 | |
| 152 | By default it reacts on some keywords found in changeset message logs like ''close'', ''fix'' etc. and performs the corresponding workflow action. |
| 153 | |
| 154 | If you have a more complex workflow, like the testing stage described above and you want the ''closes'' keyword to move the ticket to the ''testing'' status instead of the ''closed'' status, you need to adapt the code a bit. |
| 155 | |
| 156 | Have a look at the [[trac:wiki:0.11/TracWorkflow#How-ToCombineSVNtrac-post-commit-hookWithTestWorkflow|Trac 0.11 recipe]] for the `trac-post-commit-hook`, this will give you some ideas about how to modify the component. |
| 157 | |
116 | 158 | == Example: Add simple optional generic review state == |
117 | 159 | |
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153 | 195 | leave.default = 1 |
154 | 196 | leave.operations = leave_status |
155 | | reassign = new,assigned,reopened -> new |
| 197 | reassign = new,assigned,accepted,reopened -> assigned |
156 | 198 | reassign.operations = set_owner |
157 | 199 | reassign.permissions = TICKET_MODIFY |
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199 | 241 | == some ideas for next steps == |
200 | 242 | |
201 | | New enhancement ideas for the workflow system should be filed as enhancement tickets against the `ticket system` component. If desired, add a single-line link to that ticket here. Also look at the [th:wiki:AdvancedTicketWorkflowPlugin] as it provides experimental operations. |
| 243 | New enhancement ideas for the workflow system should be filed as enhancement tickets against the `ticket system` component. If desired, add a single-line link to that ticket here. Also look at the [http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin AdvancedTicketWorkflowPlugin] as it provides experimental operations. |
202 | 244 | |
203 | 245 | If you have a response to the comments below, create an enhancement ticket, and replace the description below with a link to the ticket. |
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218 | 260 | |
219 | 261 | * Actions should be selectable based on the ticket type (different Workflows for different tickets) |
220 | | ''Look into the [th:wiki:AdvancedTicketWorkflowPlugin]'s `triage` operation.'' |
| 262 | ''Look into the [http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin AdvancedTicketWorkflowPlugin]'s `triage` operation.'' |
| 263 | |
| 264 | * I'd wish to have an option to perform automatic status changes. In my case, I do not want to start with "new", but with "assigned". So tickets in state "new" should automatically go into state "assigned". Or is there already a way to do this and I just missed it? |
| 265 | ''Have a look at [http://trac-hacks.org/wiki/TicketCreationStatusPlugin TicketCreationStatusPlugin] and [http://trac-hacks.org/wiki/TicketConditionalCreationStatusPlugin TicketConditionalCreationStatusPlugin]'' |
| 266 | |
| 267 | * I added a 'testing' state. A tester can close the ticket or reject it. I'd like the transition from testing to rejected to set the owner to the person that put the ticket in 'testing'. The [http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin AdvancedTicketWorkflowPlugin] is close with set_owner_to_field, but we need something like set_field_to_owner. |
| 268 | |
| 269 | * I'd like to track the time a ticket is in each state, adding up 'disjoints' intervals in the same state. |